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Workflow Is Completed But Sales Order Line Workflow Not Closed Due To Stuck WFERROR WF##### Retry-only NTF with RETRY only (Doc ID 2937329.1)

Last updated on MARCH 30, 2023

Applies to:

Oracle Order Management - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms


Users are unable to successfully progress sales order lines
1.1 and 4.1 for Sales Order: nnnn196 due to workflow issue.
Workflow appears to be completed, however, unable to
progress the order lines.

ERROR
-------------
WORKFLOW: WFERROR WFnnnnnnn857 Retry-Only NTF With Retry Only


STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order nnnnn196
3. Header: Booked
4. 1.1 > WORKFLOW: OMERROR WF1075634066 OM Standard Error Process with Retry Notify
5. 4.1 > WORKFLOW: WFERROR WF1074222857 Retry-only NTF with RETRY only


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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