Workflow Is Completed But Sales Order Line Workflow Not Closed Due To Stuck WFERROR WF##### Retry-only NTF with RETRY only
(Doc ID 2937329.1)
Last updated on MARCH 30, 2023
Applies to:
Oracle Order Management - Version 12.2.11 and laterInformation in this document applies to any platform.
Symptoms
Users are unable to successfully progress sales order lines
1.1 and 4.1 for Sales Order: nnnn196 due to workflow issue.
Workflow appears to be completed, however, unable to
progress the order lines.
ERROR
-------------
WORKFLOW: WFERROR WFnnnnnnn857 Retry-Only NTF With Retry Only
STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order nnnnn196
3. Header: Booked
4. 1.1 > WORKFLOW: OMERROR WF1075634066 OM Standard Error Process with Retry Notify
5. 4.1 > WORKFLOW: WFERROR WF1074222857 Retry-only NTF with RETRY only
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |