How To Change The Title On The Service Request Approval Notification? (Doc ID 2937415.1)

Last updated on APRIL 07, 2023

Applies to:

Oracle Teleservice - Version 12.2.9 and later
Information in this document applies to any platform.

The Service Request Approval notification is:

'Event: oracle.apps.cs.sr.ServiceRequestApproval (CSERES:CS_ERES) requires e-signature'.

Is there a way to change the approval notification title to include Customer Name or any other values so that it can be included in the Title?

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.