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When Trying to Confirm Delivery on Shipping Transactions Get Error, "The quantity entered is higher than the allowed deviation for the item" When a Delivery is Overpicked and Backordered (Doc ID 2937891.1)

Last updated on APRIL 26, 2024

Applies to:

Oracle Inventory Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Since upgrading from 12.1.3 to 12.2.10, any time a delivery is backordered when overpicked,
the following error occurs on Shipping Transactions when trying to Confirm Delivery.

ERROR
-----------------------
Error: Some deliveries selected for Ship Confirm have errors or warnings.

The quantity entered is higher than the allowed deviation for the item.

Error: Quantity 860 could not be unreserved for delivery detail 54890119


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management > Shipping > Transactions
2. Retrieve order
3. Click Ship Confirm button
4. Click Backorder All and OK button



Changes

 Upgraded from 12.1.3 to 12.2.10

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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