R12: AP: Unable To Open Multiple Attachments For Approvals in worklist.
(Doc ID 2937976.1)
Last updated on DECEMBER 13, 2024
Applies to:
Oracle Internet Expenses - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
Unable to open multiple attachments for expense report approval.
When an approver tries to open attachments associated with an iExpense, the first attachment opens, but subsequent attachments do not unless the browser is refreshed. This happens in all browsers - Edge, Chrome, Firefox and IE. The little download box does not popup- for the subsequent attachments otherwise, nor is the file downloaded into the download folder.
STEPS
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1. Create expense report with multiple attachments for the first line or multiple lines with attachments to at least two of the lines.
2. Submit expense report.
3. Open expense report approval notification.
4. Select an attachment to view (does not have to be the first attachment). Close the attachment.
5. Select a second attachment to view. It does not display.
Changes
This started happening after these 4 patches were applied on Nov. 3:
Family Pack - Patch 3352763 R12.HR_PF.C.Delta.16
Help - Patch 33733829 for R12.2 HRMS RUP16
34357127:R12.PAY.C - Post RUP 16 – NACHA issue
34650000:R12:PAY.C - EOY1 (includes Q3)
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |