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DATAFIX : Progress Dropship Order Line For Non-Expense Item Stuck In Awaiting Receipt After Receiving Is Closed (Doc ID 2938204.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Drop ship order line for non-expense item is stuck in Awaiting Receipt status. The linked PO is received and delivered and is closed for receiving

EXPECTED BEHAVIOR

Drop ship line should progress to invoicing and closure after PO receiving is complete 

STEPS

This issue cannot be reproduced at will.

Cause

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In this Document
Symptoms
Cause
Solution
References


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