Aging - 7 Buckets - By Account Report Run in Customer Summary Showing Full Receipt Amount for Partially Applied Receipts
(Doc ID 2938207.1)
Last updated on APRIL 14, 2023
Applies to:
Oracle Receivables - Version 12.2 and later Information in this document applies to any platform.
Symptoms
Aging - 7 Buckets - By Account Report run in Customer Summary is showing full receipt amount for partially applied receipts instead of the remaining open amount.
When the Aging - 7 Buckets - By Account Report is run with Invoice Summary parameter, it brings the correct unapplied amount for the customer's receipt.
STEPS The issue can be reproduced at will with the following steps:
Responsibility: Receivables Manager
Navigation : Menu > View > Requests > Submit a New Request
1. Run Aging Report with parameter "Report Summary" as Customer Summary 2. Run Aging Report with parameter "Report Summary" as Invoice Summary 3. Compare the company total
Changes
No changes
Cause
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