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Getting "No Data Found" Error when opening a Receipt from ECC Payment History Dashboard (Doc ID 2938913.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Getting below error while opening a Receipt from Payment History Dashboard in ECC. When opening same Receipt from Receivable Workbench, it is working fine.


Steps to Reproduce:

Responsibility: Any Receivables Responsibility with ECC
Navigation: Receivables Command Center > Payment History tab

  1. Select any Receipt from the Payment List
  2. After selecting prefilled Receipts Workbench will open
  3. Error will be shown
  4. After selecting OK on error popup, then receipt disappeared

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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