Item is Changed to a Different Item on Saved Order Line if the Defaulted Customer Attachment is Changed to a Different Attachment (Doc ID 2940143.1)

Last updated on JUNE 05, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Item on entered and saved sales order line is changed if the defaulted customer attachment is changed to a different attachment.


EXPECTED BEHAVIOR
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Expect the item not to change if the customer default attachment is changed on a saved order line.


STEPS
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The issue can be reproduced at will with the following steps:

1. OM Super User Responsibility
2. Enter sales Order Header and Line
3. Save Record
4. Make Changes To the Attachment which Defaulted based on Customer Doc Attachments.
5. Item is Updated on the sales order Line to a Different Item.

Changes

Cause

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