Contract Line Amount Becoming 0 Once The Line Gets Terminated. Is this an expected behavior? (Doc ID 2940311.1)

Last updated on APRIL 05, 2023

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

User is terminating the line which has amount and while terminating, user clicks on "Full Credit" checkbox.

Once the termination of the line is done, the line amount becomes zero.

Is this an expected behavior?

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