11.5.10.x Installation Fails on Red Hat Server With Error While Loading shared libraries: libdb.so.3 (Doc ID 294043.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Symptoms

A fresh 11.5.10.x installation fails on Red Hat Advanced Server. InstallActions log shows the following error :

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There was an error while running the command  - su applvis -c <BASE_DIRECTORY>/visioncomn/temp/adrunias.sh APPS APPS <BASE_DIRECTORY>/visionora/iAS/Apache/Apache/bin/httpd: error while loading shared libraries: libdb.so.3: cannot open shared object file: No such file or directory ln: `/hdb/hdbappl/visionora/iAS/6iserver': File exists
    su  applvis  -c "<BASE_DIRECTORY>/visioncomn/temp/adrunias.sh APPS APPS" has succeeded
..
....
AND
..

[ Config tool : <BASE_DIRECTORY>/visionappl/ad/11.5.0/bin/adchgatname.pl ]
  Command            : <BASE_DIRECTORY>/visionora/iAS/Apache/perl/bin/perl -I
<BASE_DIRECTORY>/visionora/iAS/Apache/perl/lib/5.00503:
<BASE_DIRECTORY>/visionora/iAS/Apache/perl/lib/site_perl/5.005:
<BASE_DIRECTORY>/visionappl/au/11.5.0/perl  <BASE_DIRECTORY>/visionappl/ad/11.5.0/bin/adchgatname.pl  contextfile=<BASE_DIRECTORY>/visionappl/admin/VISION_mdgdata.xml
   Action             : execute

SCRIPT RETURNED:

.end std out.
<BASE_DIRECTORY>/visionora/iAS/Apache/perl/bin/perl: error while loading shared libraries: libdb.so.3: cannot open shared object file: No such file or directory

.end err out.

   Result             : FAILED
===========================================================================
AC-50207: Fatal: Failed to execute one or more of the config tools during
Context Value Management
Deactivating Context Value Management System.
System Exit Status: 1
===========================================================================

Restored the Context file in :
        <BASE_DIRECTORY>/visionappl/admin/VISION_mdgdata.xml

Aborting the running of Context Value Management
java.lang.Exception: Fatal Exception

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Changes

 No Changes

Cause