View Orders or View Awards or Pull Attachments On Standard CLM IDVs
(Doc ID 2940977.1)
Last updated on APRIL 08, 2023
Applies to:
Oracle Contract Lifecycle Management for Public Sector - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.7 version, MICC Transfer to TSC
ACTUAL BEHAVIOR
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"View Orders" not working on standard CLM IDVs
On a regular CLM IDV (Not a GT&C) users receive an erroneous message when they select "View Orders."
This is a standard IDV created in CLM with a order against it. But when the user selects "View Orders" in the Action drop down, a message appears that says "No order exists for this GTC." This message is inaccurate in two ways. First, there is an order against this IDV. And secondly, it is referring to a 'GT&C', but this is not a GT&C. It is a standard CLM IDV.
Also noticing issues with the "View Awards" option. When click on it, nothing happens, not even a message.
Also there is an option for "Pull Attachments." This is not a valid option for Standard IDVs in that it only pertains to GT&Cs brought over from G-Invoicing. When click on "Pull Attachments", get "There are no pending attachments for this GTC." This option should be removed from the Actions drop down on standard CLM IDVs as it is not relevant.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |