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Incorrect Commitment Amount Getting Applied On Payment Form, When The Lines Are Split (Doc ID 2942542.1)

Last updated on JUNE 12, 2023

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When the lines are split, incorrect commitment amounts are getting applied on the split lines.

EXPECTED BEHAVIOR

Expecting to see correct commitment amounts on split lines.

STEPS
-----------
The issue can be reproduced at will with the following steps:

1. Create a Deposit type commitment for a Customer

        Responsibility: Receivables Manager

        Navigation: Setup > Transactions > Transaction Types

2. Navigate to Order Management Super User Responsibility

3. Open Sales Order form and create a new sales order

4. Apply commitment created in Step 1 and save the order

5. Now split the line

6. Observe that split line has incorrect commitment amount 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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