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Order Line Split Is Not Happening During Reschedule Activity When Ordered UOM Is Not Primary UOM (Doc ID 2942653.1)

Last updated on APRIL 16, 2023

Applies to:

Oracle Order Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When secondary UOM is used on order line - and order line is re-scheduled the splitting of order line does not take place based on available on hand qty. 

EXPECTED BEHAVIOR

During re-scheduling of order line - the order line should get split based on available on hand even if secondary UOM is used on order line

STEPS

The issue can be reproduced at will with the following steps:
1. Go to Oracle Applications
2. Go to Order Management Super User responsibility
3. Navigate to menu path > Order, Returns > Order Organizer > Scheduling
4. Query an item having secondary UOM on order line which is booked and not picked
5. Check if there is partial available on hand qty for the order > un-schedule and reschedule the order line
6. Because line has secondary UOM - the order line is not split and partial qty is not reserved and scheduled with an earlier available date

Cause

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In this Document
Symptoms
Cause
Solution
References


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