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Error :'Cannot Display page' While Trying To Access iSupplier Portal Using Edge or Chrome Browser (Doc ID 2943165.1)

Last updated on APRIL 18, 2023

Applies to:

Oracle iSupplier Portal - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Home page Issues

While trying to access external iSupplier Portal from modern browser like Chrome or Edge, the following error appears
It is working as expected in Internet Explorer(IE) browser.

ERROR
-----------------------
Cannot Display page

You cannot complete this task because one of the following events caused a loss of page data:
. Your login session has expired
. A system failure has occurred

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iSupplier portal using Chrome or Edge browser
2. Click on Menus such as "Home page" and "Financials"
3. Error message is shown.

Cause

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In this Document
Symptoms
Cause
Solution
References


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