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Cannot Open Email Center XLSX Attachments In Microsoft Edge Browser (Doc ID 2943479.1)

Last updated on APRIL 19, 2023

Applies to:

Oracle Email Center - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

The XLSX attachments are not opening within Oracle Email Center when using Microsoft Edge as a browser.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(R) Email Center Agent Console
(N) Home > Inbox
Open email with attachments


Cause

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In this Document
Symptoms
Cause
Solution
References


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