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R12 AP: Unable to Validate Invoice:Error:"Payables could not calculate tax due to: An unexpected error has occurred.Please contact system administrator" (Doc ID 2944739.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle E-Business Tax - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, EB Tax

When attempting to click on "Tax Details", the following error occurs.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Payables Responsibility > Try to Cancel the Invoice
2. User has clicked on "Tax Details" button and following error appears:

ERROR
-----------------------
"Payables could not calculate tax due to: An unexpected error has occurred. Please contact system administrator"


3. Same error appears if user try to validate the same invoice.

 

Cause

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In this Document
Symptoms
Cause
Solution


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