R12 AP: Unable to Validate Invoice:Error:"Payables could not calculate tax due to: An unexpected error has occurred.Please contact system administrator"
(Doc ID 2944739.1)
Last updated on APRIL 25, 2023
Applies to:
Oracle Payables - Version 12.0.0 to 12.2.12 [Release 12.0 to 12.2]Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, EB Tax
When attempting to click on "Tax Details", the following error occurs.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Payables Responsibility > Try to Cancel the Invoice
2. User has clicked on "Tax Details" button and following error appears:
ERROR
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"Payables could not calculate tax due to: An unexpected error has occurred. Please contact system administrator"
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"Payables could not calculate tax due to: An unexpected error has occurred. Please contact system administrator"
3. Same error appears if user try to validate the same invoice.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |