CUSTOMER FORM: Error "You are trying to access a page that is no longer active. The referring page may have come from a previous session." When Navigate on Accounts Using Arrow Keys
(Doc ID 2944781.1)
Last updated on JANUARY 09, 2024
Applies to:
Oracle Receivables - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
On Customers Form when navigating on Accounts using arrow down from keyboard, the following errors occurs:
You are trying to access a page that is no longer active.
- The referring page may have come from a previous session. Please select Close Window to proceed.
STEPS
The issue can be reproduced at will with the following steps:
Responsibility: Receivables Manager
Navigation: Customers > Create/Maintain Customers
1. Search for customer string such as Vision%
2. Try to press Down Arrow on the keyboard to navigate and you receive the above mentioned error
Changes
Upgrade from 12.1.3 to 12.2
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |