Shipping Transaction Backorderd, With Incorrect Quantity for Reservation - Order Line Invoice_hold
(Doc ID 2945326.1)
Last updated on APRIL 27, 2023
Applies to:
Oracle Shipping Execution - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
Sales Order nnnnnnn showing split line as Awaiting_Invoice with "Invoice Hold" status.
EXPECTED BEHAVIOR
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Expecting the order line to progress successfully so invoicing could be created.
STEPS
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1. Responsibility: Order Management Super User
2. Order Organizer > Query Quick Sales Order nnnnn206
3. Header: Booked
4. Lines:
1.1 > Qty nnn.6 > UOM: FT > Awaiting_Invoice
1.2 > Qty nnn.1 > UOM: FT > Awaiting_Invoice
1.3 > Qty nnn.3 > UOM: FT > Awaiting_Invoice > Invoice Hold
5. Shipping Transactions
Delivery Detail ID: nnnnn40 > Line Status: Backordered > Next Step: Pick Release > Line 1.3 (split) Qty nnn.3
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |