How To Map Multiple Task Group Templates To A Single Request Type? (Doc ID 2945722.1)

Last updated on MAY 02, 2023

Applies to:

Oracle Teleservice - Version 12.2.11 and later
Information in this document applies to any platform.

How to map multiple Task Group Templates to a single Request Type from below navigation?

(R): Service

(N): Setup/Mapping/Task Template Mapping

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