My Oracle Support Banner

R12: AP/IBY: Payment Process Request (PPR) is in "Canceled Payment" Status, But Invoice Stuck is Still in "Selected For Payment" Status (Doc ID 2945913.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Payment Process Request (PPR) is "Canceled Payment" but Invoice Stuck in "Selected for Payment"

When PPR is cancelled Invoices under Batch have Invoice status as Selected for Payment but is not showing in the Payment Process to be completed


Steps to reproduce:

  1. Invoice paid with PPR
  2. PPR Cancelled
  3. Query Invoice in Invoice Workbench.
  4. Invoice Status = Selected for Payment


Solution given in MOS document R12: Generic Data Fix (GDF) Patch for "Stuck" Invoices After PPR is Terminated or Completed did not solve the issue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.