"ORA-01403: No Data Found" Error When Try To Query The Address List Of Values In The Service Request Header Or Task Tab
(Doc ID 2945931.1)
Last updated on MAY 02, 2023
Applies to:
Oracle Teleservice - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
When trying to query the address List Of Values(LOV) in the task tab or Service Request header the following error occurs.
ERROR
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ORA-01403: no data found
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Applications with Service Responsibility
2. Navigate to Service Requests >Create Service Requests
3. Query for a Service Request and click on Address LOV ,Observe above error
4. Go to Tasks tab
5. select task > click on Address LOV
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |