Unable To Update Operating Unit For Existing Charge Lines Using Charges API "CS_Charge_Details_PUB.Update_Charge_Details"
(Doc ID 2945932.1)
Last updated on APRIL 29, 2023
Applies to:Oracle Teleservice - Version 12.2.11 and later
Information in this document applies to any platform.
Not able to update org_id using update_charges public API CS_Charge_Details_PUB.Update_Charge_Details.When trying to do so get the following error:
'API Error (Update_Charge_Details): Cannot update the operating unit for this charge line.API Error (CS_CHARGE_DETAILS_PVT.Update_Charge_Details): &TEXT.'
The issue cannot be reproduced but can be observed with the following steps:
1.Login to Applications with Service responsibility
2.Navigate to Others >Profile System Values
3.Set Profile " Service:Allow Charge Operating Unit Update" to Yes
4.Try to update the org_id of a charge line through CS_Charge_Details_PUB.Update_Charge_Details API
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