Process Manufacturing Make To Order (MTO) Program Overrides The Existing Reservation On Sales Order When MTO Program Run Second Time Without Entering Sales Order Number (Doc ID 2946194.1)

Last updated on MAY 01, 2023

Applies to:

Symptoms

On : 12.2.10 version

Process Manufacturing Make to Order Program (MTO) overrides the existing reservation on sales Order.
For a sales order, run the Process Manufacturing Make to Order Program for the specific sales order. Batch is created and user then yields the product lot. The reservation on the sales order is updated to an inventory reservation based on the lot yielded in the batch.
The quantity yielded is the full quantity ordered.

The user then runs the Process Manufacturing Make to Order request manually or through the scheduled request not entering specific order number information. The log files shows a new batch has been created for the same sales and line.
The reservation against the lot yielded on the original batch is deleted and a new reservation is created against the new batch.

STEPS
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The issue can be reproduced at will with the following steps:
1. In Order Management responsibility create a sales order for the Make to Order item.
2. Submit the Process Manufacturing Make to Order request for the sales order number which can be from the Production Supervisor responsibility.
3. Yield the product for the batch created by the Make To Order program. (Responsibility: Production Supervisor > Batch Details, query batch and yield product.)
4. Check sales order and see reservation is against the lot yielded.
5. Submit the Process Manufacturing Make to Order request again this time with no order numbers.
6. Review log and see that a new batch was created for this same sales order.
7. Check sales order and see reservation is now against the new batch and the original reservation against the yielded lot is deleted.

Changes

Cause

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