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ECC V8 Receivables Payment History Dashboard Shows 'NaN' on Weighted Average Fields (Doc ID 2947473.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On ECC Receivables V8 version, in 'Payment History' dashboard, the 'Weighted Average Days Paid' and 'Weighted Average Days Delinquent' are not populated even though there are paid transactions that should appear. 

'Payment History' dashboard displays the values as 'NaN'.

 

STEPS TO REPRODUCE:

Responsibility:
Receivables Manager
Navigation:     Receivables Command Center
                 1. Go to Payment History Dashboard                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 

Changes

 No changes in the environment

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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