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"ORA-01086: savepoint 'BOOK_SALES_ORDER'" Error In When Booking Order From Depot Repair (Doc ID 2947601.1)

Last updated on JULY 12, 2023

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

While booking a Sales Order from Depot Repair, the following error is displayed.

Errors
In when others exception[ORA-01086: savepoint 'BOOK_SALES_ORDER' never established in this session or is invalid.
ORA-06512: at "APPS.CSD_PROCESS_PVT" , line 5246
ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APPS.CSD_PROCESS_PVT" , line 4906]

Steps
(R) Depot Repair Manager
(N) Depot Repair > Repair Orders
Create RO
Click on Logistics like
Select a link and click Book Selected

Error above is displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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