Unable To Find Serials Associated From Mobile In Non Warehouse Management Organization During Ship Confirmation Of Delivery (Doc ID 2948469.1)

Last updated on JANUARY 08, 2025

Applies to:

Oracle Inventory Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Serial numbers selected from Mobile client during Ship Confirm process are not visible on the forms.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order management > Shipping > Shipping transactions > Query for delivery > Ship Confirm > Query/enter serial numbers (via Tools/Serial Numbers)
2. None of the serial numbers were displayed or could be selected.

Cause

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In this Document

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Unable To Find Serials Associated From Mobile In Non Warehouse Management Organization During Ship Confirmation Of Delivery (Doc ID 2948469.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!