R12: AP: IBY: Unable To Terminate or Complete Payment Process Request in Formatting Stage With Error: ORA-20001: in Package IBY_DISBURSE_UI_API_PUB_PKG.perform_check_print
(Doc ID 2949005.1)
Last updated on MAY 18, 2023
Applies to:Oracle Payables - Version 12.1.3 and later
Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.
Unable to terminate or complete one Payment Process Request. Error is displayed on confirming or terminating it.
This Payment instruction cannot be formatted. The payment document is already in use by Payment Instruction XXXXX.
You must complete recording print status of the payment instruction still in process
ORA-20001: in Package IBY_DISBURSE_UI_API_PUB_PKG.perform_check_print
1. Navigate to Payments Manager by going to Payables > Payments > Entry > Payments Manager
2. Query Payment Process Request and Confirm it or Terminate it
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