R12: AP: IBY: Error in Format Payment Instruction: "Communication error. The payment system, the processor, or iPayment electronic commerce servlet is not available/accessible."
(Doc ID 2949076.1)
Last updated on OCTOBER 23, 2024
Applies to:
Oracle Payments - Version 12.1.3 and laterOracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
Format payment instruction ends in error after Payment Process Request is submitted
ERROR
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Communication error. The payment system, the processor, or iPayment electronic commerce servlet is not available/accessible. Please make sure you have the correct system set up and resubmit the request at a later time.
STEPS
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1. Payables Responsibility > Payments > Entry > Payment Manager
2. Create a Payment process request and submit it for printing
3. The request for Format Payment Instruction errors out
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |