Incorrect Functional Balance After Invoice applied to Credit Memo when Open receivable is unchecked
(Doc ID 2949279.1)
Last updated on MAY 22, 2023
Applies to:
Oracle Receivables - Version 12.2.10 and later Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR --------------- Fully credit transaction, but balance of the invoice in functional currency is wrong when "Open receivable" is unchecked - is happening only with this setup
EXPECTED BEHAVIOR ----------------------- Balance of the invoice in functional currency should display correct after been credited
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Responsibility : Receivables Manager 2. Navigation: Transactions > Transactions a)Create transaction b)Actions > Credit 3. Review invoice and the balance in functional currency is wrong
Changes
Cause
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