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UWQ Error: "CUSTOM-ITEM-EVENT trigger raised unhandled exception ERROR FRM-40735" When Performing Queue Refresh (Doc ID 294998.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Universal Work Queue - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

User accesses universal work queue -> Places cursor in the work type column -> Presses right mouse button -> Selects refresh current counts

Results in an error:

"IN ON_ERROR trigger"

Press OK

CUSTOM-ITEM-EVENT trigger raised unhandled exception ERROR FRM-40735
=RA-06502

FRM-40735: WHEN-CUSTOM-ITEM-EVENT trigger raised unhandled exception ORA-6502.
FRM-40735: ON-ERROR trigger raised unhandled exception ORA-20002

Changes

New installation and applying patches

Cause

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