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R12: AP: Unable To Make Manual Payment as the Amount is Always Zero in Payment Workbench Form (Doc ID 2951576.1)

Last updated on MAY 26, 2023

Applies to:

Oracle Payables - Version 12.2.5 and later
Information in this document applies to any platform.


Customer is unable to make manual payments. Unable to update the amount field.

Steps to reproduce:

Log into Oracle applications using a Payables responsibility.
Open the Invoice Workbench
(N) Invoices > Entry > Invoice
Query an Invoice
Click on the [Actions] button
Check option "Pay in Full"
Click Ok
On clicking OK Payment workbench will open
The payment workbench shows payment amount as 0 (even when the invoice is not yet paid) .





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