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OBN Is Missing A Punchout For A Punchout Supplier (Doc ID 2953636.1)

Last updated on OCTOBER 26, 2023

Applies to:

Oracle Business Network - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Oracle Business Network (OBN) is missing a punchout for a punchout supplier. 

When in OBN and in My Punchouts and searching for the supplier using the OBN ID, it cannot be found. The punchout supplier is setup as a trading partner, but does NOT have a punchout available.

The supplier is setup and it is possible to make connection to the punchout URL on the Catalog within Fusion.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OBN > Trading Partners > Your Trading Partners
2. Trading Partners (Account Type: Regular)
3. Trading Partners (Account Type:Test)
  - No Data to Display
4. Punchout > Punchout Directory
5. Search: <enter the punchout supplier credentials>
6. A punchout is not available in OBN

Changes

 New configurations provided by the punchout supplier.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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