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ECC Iprocurement Description Search Is Not Returning Results. (Doc ID 2953682.1)

Last updated on JUNE 06, 2023

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.9 to 12.2.9 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, ECC iProcurement

ACTUAL BEHAVIOR
---------------
ECC iprocurement description search is not returning results, but ECC search is working while searching with Internal Item Number (Screen shots were loaded).

For example search by Item Description:
 #CPU.MOB.PWR.BRICK.CABLE - ZEBRA EVM, DC LINE CORD FOR RUNNING SINGLE SLOT CRADLES OR CHARGING CABLES FROM A SINGLE LEVEL VI POWER SUPPLY PWR-BUA5V16W0WW, LEVEL VI REPLACEMENT FOR PWRS-14000-249R

Returns no results but searching by the internal item number does return the expected results

EXPECTED BEHAVIOR
-----------------------
Expect Item Description search to return results

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iProcurement ECC > Search by Description
2. Returns no rows
3. Search by internal item number returns results

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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