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EBS Workflow: IMAP Mail Server is not Able to Process the Receiving Mail when the Inbound Processing Checkbox is Unchecked. (Doc ID 2954226.1)

Last updated on JUNE 09, 2023

Applies to:

Oracle Workflow - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


Workflow notification mailer could not process the IMAP mail after inbound processing checkbox is unchecked.

Workflow Java Mailer Analyzer Report shows the following warning:

Mailer IMAP Basic Connectivity:


Warning: The inbound thread count for Workflow Notification Mailer is set to 0.

The issue can be reproduced at will with the following steps:
1. Login to EBS Applications
2. Please go through the Workflow Mailer Configuration and set all the Parameters except the Inbound Thread that must be left unchecked.


 The inbound processing checkbox is unchecked in the configuration Page. 


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