EAM Asset Num WebADI INTG Unable To Process More Than 564 Rows (Doc ID 2954698.1)

Last updated on JUNE 19, 2023

Applies to:

Symptoms

EAM Asset Num WebADI INTG unable to process more than 564 rows while trying to load approx 1000 rows. If the failed rows are ran separately in another batch then they are loaded successfully.
They are failing while trying to run in a single go.

The 1000 Asset Number records which the customer tried to load does not have parent asset info. They are themselves parent asset for some other asset. The error encountered after row number 564 is totally confusing.
If they try to load again from row number 565 to 1000 in a different Web ADI template then the rows are getting loaded successfully.

EXPECTED BEHAVIOR

The WebADi INTG process the rows successfully.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance super user.
2. Home->Assets
3. Click "Asset Number WEB ADI"
4. Encounter WEB ADI failing.

Cause

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