My Oracle Support Banner

After Upgrade To 12.2.11, Paper Based Pick Throws Error: WMS_MULT_LPN_ERROR|WMS_START_WORKFLOW_FAILED|ORA-20002 (Doc ID 2955397.1)

Last updated on JUNE 14, 2023

Applies to:

Oracle Warehouse Management - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.11 version,

After Upgrading to 12.2.11, following error occurs while performing paper based picking using MSCA or Telnet UI.

ERROR
-----------------------
WMS_MULT_LPN_ERROR|WMS_START_WORKFLOW_FAILED|ORA-20002: 3000: Invalid value(s) pass for arguments. ITEMTYPE= ITEMKEY= twflow 338848650 PROCESS= in Package wms_workflow_wrappers procedure wf_start_workflow. Press any key to continue.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

WHSE MGMT > Tasks > Manual Tasks > Paper Based Pick
Enter Pick Id
F4 on Sub Inv
Reason: Change Pick
Scan original tasked sub/locator
Enter on UOM
F4 on Lot Number
Reason: Pick Partial
Pick less than full quantity
Ctrl G on LPN
Pick More
F4 when cursor on UOM field
Reason: X-Pick Short
- Workflow Name field is Null
- Workflow Process field is Null
- Reason type of “Load”
- Reason Context “Curtail Pick”


 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.