GST: Unable to Default Or Apply Taxes While Creating Returns against Internal Sales Order (ISO) Receipt
(Doc ID 2955427.1)
Last updated on JULY 19, 2023
Applies to:
Oracle Financials for India - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
Tax details are not appearing in India Tax details form while creating Returns against ISO Receipt and form is grayed out. As the functionality to create RMA Return Order against ISO is now available from Release 12.2.11 under base application (Logistics and Order Management), it is expected that Localization should default Tax details while creating Returns and allow to apply or over-ride Tax in India Tax details form for reversal of Taxes booked on Receipt.
The issue can be reproduced with the following steps:
1. Query Internal Receipt in Returns form.
India Local Purchasing-> Oracle Purchasing-> Receiving-> Returns
2. Select line items to return and go to Tools-> India Tax details
3. Observe that no details are appearing in the form and it is grayed out.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |