Contracting Officer Disappears From Conformed PO After Novation To Change Supplier (Doc ID 2955531.1)

Last updated on AUGUST 09, 2023

Applies to:

Symptoms

The Contracting Officer(CO) disappears from conformed PO after novation to change Supplier

DETAILS
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After creating a novation modification for a Purchase Order to change the Supplier, the CO (approver) name disappears from the conformed document even though it is present on both the base document and modification.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create and Approve Award
2. Create Novation to change the supplier
3. Fill in required information
4. Do not Click Initiate Approval
5. View Exceptions and Continue (No exceptions)
6. Submit
7. Modification created successfully
8. Update Modification with required information
     **Note CO cannot be NULL error message if it is not entered
9. Submit for Approval
10. Modification – IN Process - C
11. Approve Modification (CO Signature is routed successfully)
12. Modification Approved
13. View Approved Award
      CO is missing
14. View Modification
       It is there – during Approve/Merge it is getting truncated

Cause

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