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Unwanted pop-up is displayed on the e-signature page when user approves the sample (Doc ID 2958155.1)

Last updated on JULY 15, 2024

Applies to:

Oracle Process Manufacturing Product Development - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

The issue can be reproduced at will with the following steps:
1) Navigate to Item Samples screen(Quality Manager - > Samples > Item Samples) which has results entered
2) Go to Actions => Change Disposition
3) Sign and review the sample results
4) Acknowledge reading e-record and click on 'Approve' Button
5) Enter credentials and click on 'Sign' followed by apply button
6) Acknowledge Signature process is complete by clicking on OK button
7) A pop-up appears on the e-signature page, Click on OK button to close the window

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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