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R12:AP: Unable To Cancel AR Refund Invoice. (Doc ID 2959562.1)

Last updated on JULY 31, 2023

Applies to:

Oracle Payables - Version 12.1.0 to 12.2.12 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to cancel a Payment Request type AP invoice created from an AR Receipt Refund, the following errors occur.

This invoice can not be canceled because the source transaction could not be reversed.

Steps:
-------
The issue can be reproduced at will with the following steps:

1. Navigate to the Receivables responsibility
2. Create a Receipt and initiate a refund
3. Reversed the Receipt created
4. Go to Payable responsibility
5. Query AP Refund Invoice
6. Try to cancel

 

Cause

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In this Document
Symptoms
Cause
Solution


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