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Reversing An Unidentified Receipt Shows Error: This Action Has Been Blocked to Avoid Inaccurate Accounting Entries. Please Contact Oracle Support Service (Doc ID 2960124.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to reverse an unidentified receipt receiving following error:



Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
: Receipts > Receipts

  1. Query the problem receipt
  2. Click on Reverse button
  3. Complete the reversal attributes. Save
  4. Error shows

Cause

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In this Document
Symptoms
Cause
Solution


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