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11i:OIE :With Ame Installed Not Routing To Alternate Approver (Doc ID 296027.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Internet Expenses - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

 In Internet Expenses with AME Enabled, the expense reports are not getting
routed to the alternate approver if the Alternate Approver field is populated
in the "Enter General Expense Report Information" page.
It is getting routed to the default approver (hierarchy).
If the Alternate Approver field is not populated, it is routed correctly based
on the employee/supervisor relationship and absolute-job-levels authority.

Workflow errors with:

ORA-20001 : At least one rule must apply to this transaction

Cause

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