Claim Non Promotional Line Is Not Showing The Product / Line Information When Offer Is Associated
(Doc ID 2960522.1)
Last updated on JULY 10, 2023
Applies to:
Oracle Trade Management - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
In Trade Management, Claim Non Promotional line is not showing the line / product information from Lumpsum Offer. User would like to have the product column populated.
The issue can be reproduced at will with the following steps:
1. Nav: Oracle Trade Management User (R) > Claims
2. Create new manual claim, on promotional tab associate lumpsum offer.
3. Save, goto non promotional tab on claim.
4. The line / product column is blank.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |