Error APP-PO-14090 When Attempting To Autocreate A Purchase Order After Enabling Personalization To Default Grouping Method To Requisition And Document Type To Standard PO (Doc ID 2961710.1)

Last updated on AUGUST 14, 2023

Applies to:

Symptoms

When attempting to autocreate a purchase order after enabling personalization to default grouping method to Requisition and document type to Standard PO, the following error occurs.

STEPS
1. Navigate to Purchasing responsibility -> AutoCreate.
2. Query by requisition number and go to AutoCreate Documents form.
3. From AutoCreate Documents form, choose Help -> Diagnostics -> Custom Code -> Personalize.
4. Setup personalization to default Grouping Method as 'Requisition'

Seq Description
-------------------------------------------------------
25 Set default grouping to Requisition

Condition: WHEN-NEW-FORM-INSTANCE
Processing Mode: Both
Context -> Level : Site

Actions
-------------
Seq Type
--------------------
10 Property

Object Type: Item
Target Object: ACTION.GROUPING_METHOD
Property Name: VALUE
Value: REQUISITION

11 Property

Object Type: Item
Target Object: ACTION.DOCUMENT_TYPE
Property Name: VALUE
Value: Standard

5. Return to AutoCreate Documents form.
6. Document Type now defaults to “Standard PO” and Grouping defaults to “Requisition”
7. Proceed to Autocreate a PO.
  a. Select a requisition and click the Automatic button.
  b. Enter the Supplier Name and Site
8. Click on Create.
9. The following error occurs.
APP-PO-14090: Document was not created.
Possible Causes:
1) An exception occurred in the PO Account Generator workflow during the document creation process.
2) Some other error occurred during the document creation process.

10. The error does not occur if the Seq 11 is deleted from Actions tab.

Cause

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