ORDER IMPORT COMES ACCROSS WITH INCORRECT FREIGH TERM CREATED ON SOME ORDERS
(Doc ID 2961791.1)
Last updated on AUGUST 15, 2023
Applies to:
Oracle Order Management - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.7 version, Transaction Entry
ACTUAL BEHAVIOR
---------------
Enter order via Web store - where freight terms = FREIGHT ALREADY QUOTED -
Populate the OE interface tables
Run order import
Check the order creation and freight terms now shows = seller pays freight
Customer notices that
order ending with 1166 works properly displays correct freight term at line level
order ending with 1165 does not work properly - and has different freight term at line level than header
EXPECTED BEHAVIOR
-----------------------
For all orders freight term at header would be the same as at the line
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Enter order via Web store - where freight terms = FREIGHT ALREADY QUOTED -
1. Populate the OE interface tables
2. Run order import
3. Check the order creation and freight terms now shows = seller pays freight
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |