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APP-PAY-07699: A recurring entry for standard already exists for this assignment Error when Attempting to Back out a Life Event for a Terminated Employee (Doc ID 2961885.1)

Last updated on AUGUST 04, 2023

Applies to:

Oracle Advanced Benefits - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to back out a life event for an employee who has been terminated, the following error occurs on Person Life Events form:

APP-PAY-07699: A recurring entry for standard already exists for this assignment.


The issue can be reproduced at will with the following steps:

1. Using HRMS Manager responsibility.
2. Navigate to People-> Benefits Service Center.
3. Query employee in question.
4. Go to the Person Life Events form.
5.Try to back out enrollment event
    - Error is seen

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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