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R12: AP/IBY: When Manually Transmitting a Payment Instruction the Following Error is Shown on the Screen : "Request 9999999 submitted" (Doc ID 2963333.1)

Last updated on JULY 24, 2023

Applies to:

Oracle Payments - Version 12.0.0 and later
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When clicking on "Take Action" for a payment instruction that is formatted and ready for transmission, the screen show an error.

Error: Request 9999999 submitted

This only happens the first time, if the user exits the screen and comes back in the error does not show.
The request id shown in the error is an earlier build process that was completed before the screen was invoked.

The error does not affect the functionality and the user may continue with the transmission.

The issue can be reproduced as follows:

  1. Sign in to a Payables Responsibility
  2. Create a transmission configuration using "Secure File Transfer Protocol for Static File Names" (or use an existing if already setup)
    1. Go to Setup -> Payment -> Entry -> Payment Administrator
    2. Click on "Go to Task" for "Payment Systems"
    3. Change the pull down to "Secure File Transfer Protocol for Static File Names"
    4. Click on "Create Configuration"
    5. Fill in the needed fields
    6. Click "Apply"
  3. Create a payment system that uses Secure File Transfer Protocol for Static File Names (or use an existing if already setup)
    1. Go to Setup -> Payment -> Entry -> Payment Administrator
    2. Click on "Go to Task" for "Payment Systems"
    3. Click "Create"
    4. Fill in the fields
      1. Provide a Name and Code
      2. Under "Funds Disbursement" click "Bank Account Transfer"
      3. Add a Format
      4. Under Transmissions Add SECURE_FTP_PUT (Secure File Transfer Protocol for Static File Name"
      5. Click "Save And Add Accounts"
      6. Click the + to add an account and give the account a name
      7. Click "Apply"
  4. Create a payment process profile using the payment system (or use an existing if already setup)
    1. Go to Setup -> Payment -> Entry -> Payment Administrator
    2. Click on "Go to Task" for "Payment Process Profiles"
    3. Click "Create"
    4. Fill in the fields
      1. Provide a Name and Code
      2. For "Payment Instruction Format" provide the format used when creating the payment system above
      3. For "Payment System" provide the name of the payment system created above
      4. For "Transmission Configuration" provide the name of the transmission configuration created above.
      5. Do not check "Automatically Transmit Payment File after Formatting"
      6. Click "Save and Add Details"
      7. Scroll through the tabs and fill in any other information needed for your installation
      8. Click "Apply"
  5. Create a Payment Process Request (PPR) using the payment process profile created
    1. Go to Payments -> Entry -> Payment Manager
    2. Click on "Submit Single Payment Process Request"
    3. Fill out any needed fields for your installation
    4. On the "Payment Attributes" tab fill in the payment process profile name created above
    5. Click "Submit"
  6. Wait for the concurrent processes for the Payment Process Request to complete.
  7. Click to transmit the instruction
    1. Go to Payments -> Entry -> Payment Manager
    2. Click on the "Payment Instructions" tab
    3. In the "Reference Assigned by the Administrator" field enter in the Payment Process Request name created above
    4. Click "Go"
    5. Click on the "Take Action" icon to transmit the instruction
  8. The error will show in the upper left hand corner of the screen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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