GST: Tax Accounting for Return Material Authorization (RMA) Credit Memo Is Not Getting Picked From the GST Tax Type Setup (Doc ID 2963576.1)

Last updated on AUGUST 02, 2023

Applies to:

Symptoms

Tax accounting is not fetching from GST tax type setup, Incorrect tax account at distribution is being picked in case of RMA credit Memo. Ideally Tax accounting should be picked from GST tax type setup.

The issue can be reproduced at will with the following steps:
1. Navigate to India Local Order Management --> Orders, Returns --> Sales Orders.
2. Create Return Order
3. Now Navigate to India Local Order Management --> Shipping --> Transactions
4. Pick release the order and ship Confirm.
5. Navigate to India Local Receivables --> View --> requests
6. Run Auto-Invoice Import Program.
7. Now Navigate Transactions --> Transactions
8. Query for RMA AR Credit Memo transaction and Observe Incorrect tax account at distribution.

Changes

Cause

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