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ITS Completes Normal, Delivery Detail Stuck in Shipped, INV Interface: N (Doc ID 2963637.1)

Last updated on AUGUST 07, 2023

Applies to:

Oracle Shipping Execution - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Shipping Transactions form

ACTUAL BEHAVIOR
---------------
Order line is invoiced and closed.
Delivery detail stuck in Shipped status.
Interface Trip Stop completed without any error.

EXPECTED BEHAVIOR
-----------------------
Complete Inventory Interface for the delivery details

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as order management responsibility
2. Submit Interface Trip Stop

==

Sales order analyzer output shows:

Order Lines

Status: Closed
Invoice Interface Status: Yes
Ordered Qty = Shipped Qty = Invoiced Qty

Delivery Details

Status: C:Shipped
OE Int: Y
INV Int: N

Changes

 ship from location on delivery details is different than the pickup location on delivery.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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