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Install Base Association Tab Shows Both Active and Merged Contacts. (Doc ID 2964621.1)

Last updated on AUGUST 03, 2023

Applies to:

Oracle Installed Base - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On Install Base Association Tab, in Item Instance details page, duplicate records of contacts are shown.


Steps to reproduce:
---------------------
1. Oracle Install Base Agent User > Item Instance > Query the instance >
2. Add an association contact where the hr_relationship has 2 records one is Merged status and other is Active > both the contacts will be displayed under contact association.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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